Category Archives: restaurant

Dear Restaurant Owner: Please don’t think like a restaurant owner.

John Foley writes what restaurant owners think about Valentine’s Day: cash flow. But that’s not what customers are thinking.

Photo credit: Esparta

Actually customers are hoping. Hoping that the restaurant they choose gets it right. Hoping that their server will actually spend time with them. And hoping it will be a romantic evening worthy of Valentine’s Day. So my plea to restaurant owners is to not think like a restaurant owner. Think like the customer. I’ve written about this before. Here’s my advice from a couple of classic articles

Restaurants Miss The Point of Valentine’s Day – What customers want and how you can give it to them on Valentine’s Day.

How to Become the Most Popular Restaurant in Town – The real reason people choose a restaurant as their favorite.

Won’t you be my Valentine’s Day Restaurant?

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>Case Study: Word of Mouth for a Bar & Grill

> Case Study: Eddies Trackside Bar & Grill Idea Wanted: Word-of-mouth ideas to drive food sales. Monroe, Washington is a tale of two towns. Like so many small communities across America, city leaders like to show off shiny new growth that comes in the form of development from big business brands. Such is the case

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