Author Archives: Jay Ehret

Stay Ahead with Social Media Management Tools

Editor’s Note: This is a guest post by Tim Eyre One-Click Social Media Management While the face of marketing has changed drastically over the years, its core principles remain the same. That is, targeting your audience and learning what they want, letting them know you have it, and building relationships so that they trust you

Tapping Your Brand Advocates for Word of Mouth

The Internet show about small business marketing. Podcast Episode #84 – Rob Fugetta on Branding and Differentiation Now that all businesses have websites and social media, where is word-of-mouth marketing? About the same place as it has always been. Word of mouth has never been about the platform, it’s been about the messenger. How do

Who Are You?

(The following is a true story) As I sat reading at the Barnes & Noble Café yesterday, a Baylor University freshman took a call from her mother. The young lady decided that those of us in the café had enough security clearance to be privy to the conversation. What we learned was shocking: during her

Answering Marketing Questions

Acquiring Testimonials and Social Media Mistakes Those perplexing little marketing questions, where do you get the answers? Here! Image courtesy of ryanmilani How Important are testimonials for businesses? Where do I get the most reliable testimonials? Customer testimonials are a powerful business driver because they are personal recommendation for your business. And personal recommendations are

Writing Your Brand Story

The quest for more business begins with your brand’s story. Brad Fay and Ed Keller, authors of  The Face-to-Face Book, tell us that brands that get talked about are brands that are more likely to be purchased. That’s the power behind word-of-mouth marketing. But which brands get talked about? To our way of thinking this

Becoming a Gush-Worthy Business

In Worth Every Penny, Sarah Petty and Erin Verbeck say that small businesses should have “gush-worthy” standards, advising you to thrill loyal customers so that they will have a reason to gush about you. This sort of customer evangelism can lead directly to more sales. Just what is gush-worthiness and how do you get some?

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