Category Archives: conversation

>Podcasting, Speaking, SWOMing and Socializing

Written on by in Age of Conversation, conversation, customer evangelist, Customer Experience, podcast, Speaking, word of mouth

> I’m back from a blogging hiatus while I worked on my upcoming ebook. But lots has been happening. So excuse me while I talk about me. The Age of Conversation Podcast I am a contributor to the soon-to-be-released Age of Conversation 2: Why Don’t They Get It? I also have the privilege of producing

>Upcoming Marketing Seminars, Workshops and Speeches

Written on by in Advertising, branding, conversation, Customer Experience, golf course, marketing, promotion, seminar, small business, Speaking, word of mouth, workshop

> Upgrade Your Customer Experience Next week I’ll be speaking on Creating Remarkable Customer Experiences for the Waco, Texas chapter of the National Association of Female Executives. If you’re interested in attending, contact Karyn Miller, who owns the Gourmet Gallery in Waco. Subject: Creating Remarkable Customer Experiences Organization: National Association of Female Executives – Waco

>Spot On! This week’s best marketing advice.

Written on by in Advertising, Barack Obama, branding, conversation, Customer Experience, Joe Biden, promotion, small business, word of mouth

> Here are some of the week’s best small business marketing blog posts. They are categorized by the four spots of The Marketing Circle of Life. Consume and be educated. Photo Credit: striatic Promotion: Small Business Marketing Lessons From Coca Cola by Lee Duncan on Inspiration for Entrepreneurs. Too often, marketing is about image and

>Spot On! This Week’s Best Marketing Advice.

Written on by in Advertising, branding, conversation, Customer Experience, promotion, word of mouth

> Here are some of the week’s best small business marketing blog posts. They are categorized by the four spots of The Marketing Circle of Life. Enjoy and be educated. Photo Credit: jeffk Conversation: Viral Campaigning or Viral Complaining? by Becky Carroll on Customers Rock!. It can be easy to get customer service wrong, with

>Spot On! This Week’s Best Marketing Advice

Written on by in Advertising, branding, conversation, Customer Experience, marketing plan, promotion, word of mouth

> Here are some of the week’s best small business marketing blog posts. They are categorized by the four spots of The Marketing Circle of Life. Enjoy and be educated. Photo Credit: Chris Gin Branding: Once Upon a Time…There Were Five Kinds of Stories To Build Your Brand by Charlene Jaszewski on the aimClear Blog.

>Spot On! This week’s best marketing advice.

Written on by in Advertising, branding, conversation, Customer Experience, marketing, promotion, word of mouth

> Formerly known as Weekend Marketing Reading, here are some of the week’s best small business marketing blog posts. They are categorized by the four spots of The Marketing Circle of Life. Enjoy and be educated. Photo Credit: ogimogi Promotion: Good direct mail design: let form follow function by Dean Rieck on the Direct Creative

>Spot On! This Week’s Best Marketing Advice

Written on by in Advertising, branding, conversation, Customer Experience, promotion, small business, Von Dutch

> Formerly known as Weekend Marketing Reading, here are some of the week’s best small business marketing blog posts. They are categorized by the four spots of The Marketing Circle of Life. Enjoy and be educated. Photo credit: Flickr photo by dbking Experience: Color and the Retail Experience by C.B Whittemore at Flooring the Consumer.

Conversation Playbook: Creating opportunities for word of mouth

Written on by in conversation, marketing plan, small business, word of mouth

Part 6 of Build Your Marketing Plan Series This is part six of an eight-part series on how to build an exceptional small business marketing plan. This series is a condensed version of my 17 week coaching program. Each “lesson” of the series contains a background article, down-loadable worksheets and a slidecast. You can also

Conversation Starters: Creating your word-of-mouth message.

Written on by in conversation, marketing plan, word of mouth

Part 5 of Build Your Marketing Plan Series This is part five of an eight-part series on how to build an exceptional small business marketing plan. This series is a condensed version of my 17 week coaching program. Each “lesson” of the series contains a background article, down-loadable worksheets and a slidecast. You can also

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