Author Archives: Jay Ehret

The State of Small Business Marketing: It’s not what you think it is.

Episode #26 of Power to the Small Business podcast. The Internet show about small business marketing. We are marketing in a great period of transition: a digital divide. The abandonment of traditional media and the adoption of new media in small business marketing is in. Or is it? So what should you do? Jump wholeheartedly

>Business Book Survey

> I’m doing some research on business books and would like your feedback. To encourage you to participate I will randomly give away some books to some of the participants in the survey. I frequently receive business books from authors and PR firm wanting me to blog about them. I simply don’t have time to

Marketing Project: Intentional Congruence

With very little forethought, small businesses jump into advertising. Usually, an advertising campaign is a reaction to; slow business, market conditions, being sold by a media rep, pressure from employees, or a wild hair. Rather, your advertising should be a product of what Nido Qubein calls intentional congruence. With a plan, all your marketing communications

Between Selfish Giving and Doing Good: 7 Tips for Authentic Cause Marketing

Guest Post by Judy Dunn Cause marketing. American Express coined the word in 1983 with its campaign to raise funds for the Statue of Liberty’s facelift. But have you noticed what’s been going on lately? The big companies have figured something out. They know we want cool stuff—all the latest products—but we need to feel

>Across the Street

> Guest Post by Becky McCray Across the street from my store is a huge building, a former grocery store. It’s much larger than my little liquor store. I dream of taking it over, of building the ultimate wine bar and liquor store. I imagine the huge shelves, the amazing displays, the tasting bar, the

Keeping Customers: The Key to Customer Retention

What are you doing to keep your customers? In a tough economy, businesses focus on holding on to what they have. Some popular tactics are to offer discounts, add-ons and more services. An expensive and ineffective approach. That’s because customer retention is really a function of customer loyalty. And loyalty is an emotion stoked by

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